Why read this policy?
When you create an account, place a bet, or get in touch with us at good bet, certain information reaches us. What that information is, why we collect it, how we keep it secure, and what rights you have — it's all explained here in plain language. We believe you should have full control over your own data.
Scope & Applicability
This privacy policy for the online betting and gaming platform operated by good bet (goodbet.im) applies to all users of our services. By accessing or using good bet, you agree to this policy.
We believe privacy is a fundamental right. That's why good bet collects only the minimum information necessary — nothing more. This policy is written in Bengali so users in Bangladesh can understand it with ease.
- This policy applies to the good bet website, mobile app, and all digital services.
- Good bet strictly prohibits the collection of data from anyone under the age of 18.
- Users will be notified in advance of any changes to this policy.
In Brief: good bet collects your information solely to provide services — not to sell or misuse it.
What Information Do We Collect?
Good bet collects only the information necessary to provide its services. Different types of data arise at different stages of your relationship with us.
| Data Type | Example | When Collected | Necessity |
|---|---|---|---|
| Identity Information | Name, mobile number | During Registration | Mandatory |
| KYC Information | NID, passport photo | Upon Verification | Mandatory |
| Financial Information | BKash/Nagad number | During Payment | Mandatory |
| Usage Data | Game history, bet records | Use of Services | Automatic |
| Device Information | IP, browser, OS | Every session | For Security |
| Contact Information | Support chat logs | In support | Optional |
We do not collect your location data (GPS) or any social media profile information. good bet only collects what is necessary.
good bet never stores your payment PIN or password — these go directly to the mobile banking server via an encrypted channel.
How Is Your Information Used?
Good bet uses your information only for specified purposes. No data is ever used beyond its approved scope.
- Account Management: To create, log in to, and manage your account.
- Payment Processing: Mobile number used to confirm deposits and withdrawals.
- Security verification: Device and IP information reviewed to detect fraud.
- KYC Verification: To verify identity — for this purpose only.
- Service Improvement: To analyze usage data and improve the platform.
- Support: To help our support team resolve your issues.
- Legal Obligation: To comply with applicable laws.
What We Don't Do: good bet does not sell your data to advertisers, share it with marketing agencies, or use it for any promotional purpose without your consent.
Data Sharing — With Whom, and When?
Good bet does not share your information with third parties — though in certain limited circumstances, sharing may be unavoidable.
- Payment Gateway: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
- Law Enforcement: We are legally required to provide data when presented with a valid order or court directive. In such cases, good bet will endeavor to notify you, unless prohibited by law.
- Technology partners: Limited data may be shared with verified partners for server operations and security — all of whom are bound by strict confidentiality agreements.
- Business Transfer: If any part of good bet is sold or merged, your data may be transferred — but this policy will remain in effect.
good bet never sells or rents your data to advertising agencies, data brokers, or marketing companies.
How Do We Keep Your Information Safe?
Good bet applies industry-leading standards to protect your data, with security measures in place at both the technical and administrative levels.
Keep in mind, however — no organization can guarantee 100% security on the internet. Use a strong password for your account and never share it with anyone.
Cookies & tracking
The good bet website uses cookies — small data files stored in your browser that help improve your experience on the site.
- Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
- Performance cookies: Collects anonymous data to identify where the site is slow.
- Functional Cookies: To remember your language preferences and settings.
Good bet does not use advertising tracking cookies. Cookies can be disabled from your browser settings, though some site features may not function properly if you do.
good bet never uses third-party advertising cookies — your online activity is not tracked.
Your Rights
You have full rights over your data at good bet. Contact support to exercise any of the rights listed below.
Right to access
You can request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
After account closure, you may request deletion of your data (subject to legal requirements).
Data portability
You may request a download of your personal data.
Right to Restrict Processing
You may request that we restrict the processing of your data under certain circumstances.
Right to object
You may object to your information being used for specific purposes.
To exercise any of your rights, please Help Center Contact us. We typically respond within 30 days.
Third-Party Services
Good bet's platform uses certain third-party services and technologies, each of which operates under its own privacy policy.
- Payment services: bKash, Nagad, Rocket — only minimal data is sent to their servers to process transactions.
- Game providers: Licensed game software companies — for verifying game outcomes and RTP.
- Cloud services: Verified cloud providers for secure data storage.
Good bet binds all third parties to strict data protection agreements. They may only use your information for specified purposes.
If you follow a link to an external site, that site's own privacy policy will apply. good bet is not responsible for the practices of third-party websites.
Data retention period
Good bet does not retain your data indefinitely. Each type of data has a defined retention period.
- Account information: For the duration of account activity and for 5 years after closure (as required by law).
- Transaction records: 7 years — in compliance with financial regulations.
- KYC Documents: 5 years (after account closure).
- Support Chat: 2 years.
- Log Data: 6 months — for security analysis.
Once the retention period ends, data is securely deleted or anonymized.
Policy Updates
Good bet reviews this Privacy Policy every 6 months. Users will be notified of any significant changes via SMS or email.
- This page will always display the date of the most recent update.
- Continued use of the service after changes constitutes acceptance of the updated policy.
- Previous versions of this policy are available upon request from our support team.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact good bet.